The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
I'm sorry we do not offer Wholesale at this time, we do offer a bulk order discount of 25% for 12 or more patches. Please message me to receive this discount. May not mix and match, must be the same patch, size and color.
Applique not sticking? There are a couple different reasons this has happened.
1) The fabric has some kind of protector chemical on it that is preventing good adhesion. Remove the patch and wash the garment, once washed repeat the application process again.
2) Iron was not at the right temperature for the garment you are using. Double check that your iron is set for the garment you are applying the patch to. If you are applying to a blend material set to the hottest of the two
3) Pressing time and pressure wasn't long enough or firm enough. Add more pressure and pressing time by 5 -10 increments.
Do not worry about over heating. The patch material can tolerate heat up to 500 degree. House hold irons only heat to 450 degrees.
All appliques ship in 1-3 business days. Even with personalization added to the patch.
When will my order arrive?
Send us your zip code and we will check with the USPS to get an estimated arrival date.
Most of the time yes, we can. Please message us before purchasing so that we can make sure we have the colors you need. We will then set up a separate listing for your custom patch that you will use to make your purchase.
Yes, let us know what size you need before making your purchase. We will set up a different listing for the new size patch to be used for purchase.
The application is a breeze. The applique backing comes slightly tacky allowing you to position and re-position until placement is exactly where you want it. The tacky backing is strong enough to hold that you can pick up and move the garment without worry of losing that perfect placement. Once you have the applique in place press the applique with your household iron to activate the permanent glue. Give the patch time set by letting it cool completely before wearing.
Our appliques can also be sewn on. The glue used won't cause any gumming on the needle once it has had heat applied to it and it has cooled.
Still not sure? Click here and we will show you http://bit.ly/1SvxG3u
Instructions are included with every order.
I'm sorry we are not able to offer completely custom patches at this time. You are more than welcome to message us to see if we already have something you need. It is possible that we don't have it listed in the shop at that moment.
We offer two options for shipping. First class and priority. Both are available for domestic and international shipping during check out at the time of purchase via drop down boxes.
Save 10% when you spend 15.00 or more. Use Coupon code SAVE10
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